How to Humanize Automation for Better Candidate Nurturing

It’s spooky season, and in recruiting, ghosting isn’t just for Halloween. But lately, recruiters are haunted by two types of ghosts: 

1. The real candidates who vanish mid-process, and 
2. The fake ones who were never really there. 

At this year’s HR Tech Conference, one session stood out for all the wrong reasons. Industry analysts warned that by 2028, one in four candidate profiles could be fake. This alarming trend is powered by AI-generated résumés, identity fraud, and interview cheating, resulting in recruiters wasting hours vetting candidates who don’t exist, while genuine job seekers are left wondering why no one calls them back. 

Automation was supposed to make hiring easier. Instead, it’s made trust harder. 

The Rise of the AI Applicant 

AI has given recruiters incredible efficiency - automated screening, scheduling, and communication. Unfortunately, it’s given job seekers the same superpowers. 

Fake identities are flooding applicant tracking systems (ATS), AI tools are coaching candidates through interviews in real time, and imposters are slipping into pipelines that once felt secure. Platforms like Socure are now helping employers verify candidate identity before an interview even begins, while others like QLay are developing AI that can detect interview cheating with 97% accuracy. 

The message from HR Tech was clear: The hiring landscape isn’t just digital, it’s deceptive. 

And that deception has a cost. It strains recruiters’ time, erodes confidence in tech, and makes every legitimate application a little harder to trust. 

Candidate Nurturing: The Trust-Building Counterbalance 

Here’s the irony: while recruiters struggle to tell who’s real, real candidates are struggling to feel seen. 

This is where candidate nurturing comes in. Nurturing is the art of consistent, thoughtful communication - the follow-ups, updates, and touchpoints that remind candidates they matter, even when they’re not the final choice. 

Good nurturing does more than keep your talent pipeline warm; it reinforces authenticity. When candidates hear from you, even with a simple “We’re still deciding”, they know there’s a real person behind the process. That builds credibility in a landscape clouded by automation. 

A few small touches go a long way: 

• Send a “We haven’t forgotten about you” message post-interview. 
• Share relevant company news or culture content while decisions are pending. 
• Add a recruiter signature or even a short, personalized note to automated updates.

Pairing AI with Empathy 

AI can help detect fake candidates, flag inconsistencies, and manage large-scale communication, but it can’t replicate empathy. 

The winning formula isn’t AI vs. human, it’s AI + human. 

Let AI handle timing, organization, and reminders, while recruiters handle tone, transparency, and trust. 

Three rules for humanizing automation: 

1. Automate timing, not tone. Use AI to tell you when to reach out — not what to say. 
2. Keep a name behind every message. Candidates connect to people, not portals. 
3. Add one personal detail. Reference the role, the conversation, or the next step — anything that proves a person wrote it.

AI can flag fraud, but only humans can make real candidates feel valued. 

How to Bring Humanity Back to High-Tech Recruiting 

To keep automation from turning cold, focus on three key habits: 

• Audit your nurture flows. Read your automated emails out loud - do they sound like a person or a process? 
• Prioritize transparency. Even a “no update yet” message builds more goodwill than silence. 
• Highlight your culture. Share a quick post about the team or a success story. Candidates want to see who they’re joining.

These touches create loyalty long before an offer letter is signed, and in a market where AI can fake credentials, loyalty is the most authentic thing you can build. 

Don’t Let Real Talent Disappear 

The irony of AI in recruiting is that it makes both connection and deception easier than ever. The difference between the two? The human touch. 

So, this season, don’t let great candidates disappear into thin air, or let fake ones haunt your pipeline.